B2B Email Marketing for Small
Business
What Small
Business Should Know
About Email Marketing
Email marketing like every other delivery method of
marketing communications has its usefulness and place. Knowing how to
use it and where to use it is the difference between wasting your money
and making it a successful marketing tool in growing your business.
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I will tell you right
off the bat, that email marketing is primarily best used in big
business to consumer mass marketing. Simply because it relies on the
same dynamics of big business direct marketing and the law of
averages to work. This means it works best when you have hundreds of
thousands and millions of potential customers you can sell.
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Getting a legitimate permission
based, (opt-in or double opt-in), mailing list for small numbers of
sales prospects is hard to come by and if available you will pay
between $1.00 to $2.50 per email address. Do not be fooled by advertisements for email
mailing lists for $0.25 to $.50. If these are opt-in, you will still
be required to rent an email list
with a minimum quantity of thousands of emails, whether or
not they actually have the minimum requirement of email records for your target
audience. To be clear on this, if someone has 500, 800, 1,800 emails
of your target market you will have to pay for their minimum rental
quantity of 5,000, 10,000, or 25,000. This can get very expensive
quickly.
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Large numbers of
emails never get delivered (60-70%) with increasing spam blockers on
browsers and spam prevention software on network servers. This is
why having your own opt-in email list is critical for email
marketing success. If you rent a legitimate list just know you will
pay a lot because they will not have the required minimum number of
emails for the B2B target audience you are likely seeking.
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Do not get hung up on all the hype
about email performance metrics. Things like the number of emails delivered, opens, click-throughs, etc. The only metric that counts is how many sales you
make. Revenue generated per email sent is a good metric along with
your ROI per campaign.
Assuming you have a list or will pay
for one, then the issue becomes how to construct a good email
message.
Crafting a "Good Email" Involves Several
Important Do's & Some Don'ts
Quality
Content:
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Do send emails with
quality content that is of interest to your prospects. Give your
prospect a reason to want to receive your emails. Include some value
for the prospect in the email. This could be tips, how to, or did
you know information or a free service etc.
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Don't just ask the prospect to buy
something from you.
Keep
Your List Opt-In:
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Do send only when you have valuable
content for your prospect, not just because you need sales.
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Do ask your prospect
to add your address to their safe senders list.
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Do follow up with your prospect once
they send you their email address with a follow-up email. Ask them
to confirm their permission for you to send them emails.
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Do include an easy way of opting out
of your email.
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Do act quickly to remove prospects
that request to be unsubscribed.
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Don't email your prospect every week.
If email comes too often most people will consider it spam, even if
they originally opt-in to receive your messages.
Avoid
Spam Jargon in Constructing Emails
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Don't use words like
the following in your subject line or they will trigger spam filters
preventing your email from being delivered. (Affordable, Free (alone
or with any other word), Cheap, Amazing stuff, Increase sales, Save
$, Order Now, Limited time offer, etc.)
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Do personalize your email not in the
subject line, but in the first line of your email when possible.
Developing Your Email Strategy
A good email strategy requires the
application of tried and true marketing techniques. An email strategy
that worked for your friend or for a competitor six months ago might not
work today. Companies need to test variables continuously including
format, design, copy style, calls to action, subject lines,
personalization, segmentation, etc. The key word in conducting any email
campaign is test, test and test again.
Email marketing is no magic bullet. It is like all the other marketing
communications delivery methods it takes research, planning, testing and
patience to achieve success and generate a profitable return on your
marketing dollar investment.
MyMarketingDept.
B2B Email Marketing
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We only
prepare custom email marketing campaigns “no cookie” cutter approach
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We will
develop valuable
customer centric content that will make your emails desirable by
your target audience
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We will
research and find legitimate Opt-In email lists on your behalf
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We will
craft "good emails" that are not "spammy"
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We
specialize in working with small business so our fees are affordable
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