Small Business Pricing Strategy
Typical Pricing Strategies | Product Marketing Mix | Competitor Pricing | Price
Elasticity | Price Wars
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Developing Your Small Business Pricing Strategy

Before you establish specific prices for your products or services, decide your pricing objectives. Make careful decisions on the pricing strategy and methods best suited for your business. Remember, your most important objective is to achieve maximum profitability. Setting pricing objectives will provide guidance in:

  • preparing your pricing policies

  • selecting your specific product/service pricing strategies

  • establishing your actual selling prices

Also, you should:

  • do your homework and gather competitor pricing from the marketplace

  • NOT call your competitors for their prices – this is illegal in the US

Below are general guidelines for developing the pricing of a new product/service for your business, unfortunately there is no formula to determine the "best pricing". Here is an overview of a Typical Pricing Strategies Decision Matrix.

  1. Make Product/Service Marketing Mix Decisions

  • define your product or service

  • identify the distribution for your product/service

  • describe specific promotional tactics

  1. Project Customer DemandIt is important to understand the impact of your pricing on sales by estimating how your customer demand may fluctuate with price changes. For existing products/services, you can experiment with prices above and below the current price in order to determine the impact of pricing on customer demand. If your demand does not decrease with raising your price this indicates that price increases might be feasible.

  1. Calculate Product/Service Cost - In order to make a profit from the launch of a new product/service you need a basic understanding of the costs involved. The unit cost of your product/service sets the lower limit of what you might charge, and determines your profit margin at higher prices.

    The total unit cost of your product/service is made up of a fixed cost regardless of the quantity you produce and the variable cost of producing each additional unit. Your pricing policy should consider both these costs.

  • fixed costs

    • office rent, interest on debt, insurance, equipment expenses, business licenses, and salary of permanent full-time workers
       

  • variable costs

    • production labor time, materials & packaging

  1. Understand External Influences - Pricing must take into account the competitive and legal environment in which your company operates.
     

    • Competitor Pricing Actions

      • what are the implications on your business

      • competitor reactions to your pricing decisions

      For example, setting the price too low may risk a price war that may not be in the best interest of anyone. Setting the price too high may attract a large number of competitors who want to share in the profits.
       

    • Legal Constraints

      • There may be price controls that prohibit pricing a product/service too high

      • Offering a different price for different customers may violate laws against price discrimination

      • Pricing it too low may be considered predatory pricing or "dumping"

      • Collusion with competitors to fix prices at an agreed level is illegal in the U.S.

  1. Establish Pricing Objectives - Pricing objectives state your overall goals you want to achieve through your pricing efforts. Because, pricing effects most business areas including finance, accounting and production. The major pricing objectives are market share, meeting competition and profit.
     

    • Maximize Profit - seeks to maximize current profit, taking into account revenue and costs. Current profit maximization may not be the best objective, if it results in lower long-term profits

    • Maximize Revenue - seeks to maximize current revenue with no regard to profit margins. The underlying objective often is to maximize long-term profits by increasing market share and lowering costs

    • Maximize Quantity - seeks to maximize the number of units sold or the number of customers served in order to decrease long-term costs as predicted by the experience curve

    • Price Equilibrium - seeks steady state pricing in order to avoid price wars and maintain a moderate but stable level of profit
       

  2. Determine Prices - using the information collected in the above steps, select a:

  • pricing method

  • develop your pricing structure

  • define if, how, when and under what specific circumstances you will use any promotional pricing

For Small Business, The Lowest Price Rarely Wins
Your pricing strategy can ultimately determine your business fate in a small business. By managing your pricing strategy, small business owners can extend business longevity and produce healthy profits.

Most small businesses price their products or services too low. Many think that having the lowest price in the market will make them successful. It assumes you can take business from your competitors simply by publishing the lowest price.

However, for small business having the lowest price is not necessarily the best marketing strategy. Often established or larger competitors have the ability, with lower operating costs, to out compete a small or new business on price alone. This could force force you to take further price reductions that reduce your profits in trying to compete with your larger competitor's low ball pricing to force you out of the market. Evaluating whether a low price strategy is appropriate for you, starts with looking at market demand and carefully considering these three factors in your analysis:

  1. Competitive Situation: Look at your competitors whole product offering and don't just look at their pricing. Are they serving only price-conscious customers or the high-end customer segment? Do they offer any value-added services?
     

  2. Determine Your Ceiling Price: The ceiling price is the highest price the market will pay for your products/services. To determine your product/service pricing limits it is good to conduct a survey with industry experts and customers. You may also discover the highest price you find in the market may not be the true ceiling price.
     

  3. Understanding Price Elasticity: Ultimately this is what will determine the range of pricing for your products/services. If the demand for your product or service is less elastic, then you can enjoy a higher ceiling on your prices. Low elastic demand will depend on, if there are a limited number of competitors, your buyer's perception of quality, and if customers are not just looking for the lowest price in your product/service category.

Having analyzed the price/demand dynamics for your products/services, you can compare these results with your costs and profit goals previously established in your in your business plan or financials. A low price strategy should not be automatically assumed as the best pricing strategy and usually best avoided by small business. However, there are market conditions that might force a small business into a low price battle with its competitors, this is called a price war.

About Price Wars

A price war should be avoided at all costs. It can not only destroy you and those immediately located around you, but an entire industry. Below are some steps you can implement to avoid participating in a price war.

  • Develop a Strong Brand: A strong brand that is meaningful to your customer base and will always be able to command a higher price and avoid price wars.

  • Offer Obvious Differentiation &  Value-Add: Whether it is your company, product, or service be sure your customer base knows why you are different than your competitors and your value-added proposition of doing business with your company.

  • Foster Exclusivity or Create a Niche: Your ability to offer exclusive or niche products or services insulate you against declining prices in a price war.

  • Discontinue Unprofitable Products/Services: Always be re-assessing your product/service offerings and eliminate marginal or unprofitable ones and replace them with new ones that customers want and will pay for their value.

Carefully, consider your price decisions. Your business will likely depend on it. A Small business with a well thought out pricing strategy can avoid the temptation to price low and avoid price wars.

More on small business pricing:

Standard Pricing Methodologies
Promotional & Discounting Pricing Methods
New Product/Service Pricing Methods

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Price Wars | Price Elasticity | Competitor Pricing | Product Marketing Mix | Typical Pricing Strategies | Small Business Pricing Strategy